\n
\u7528\u6237\u6d4b\u8bd5\u662f\u5f00\u53d1\u8bed\u97f3\u7528\u6237\u754c\u9762\uff08VUI\uff09\u8fc7\u7a0b\u4e2d\u975e\u5e38\u91cd\u8981\u7684\u4e00\u73af\u3002<\/p>\n
\u672c\u7ae0\u8bb2\u8ff0\u8bed\u97f3\u7528\u6237\u754c\u9762\u6d4b\u8bd5\u7684\u5b9e\u7528\u65b9\u6cd5\uff08\u6210\u672c\u7531\u4f4e\u5230\u9ad8\uff09\uff0c\u5305\u62ec\u5982\u4f55\u8bbf\u8c08\u6d4b\u8bd5\u5bf9\u8c61\u4ee5\u53ca\u5982\u4f55\u8861\u91cf\u6d4b\u8bd5\u7ed3\u679c\u3002<\/p>\n
1\u3001VUI \u7528\u6237\u6d4b\u8bd5\u7684\u7279\u6b8a\u8003\u8651\u56e0\u7d20<\/p>\n
\u5f00\u59cb\u6d4b\u8bd5\u524d\uff0c\u4e0d\u8981\u4e3b\u52a8\u5411\u7528\u6237\u900f\u9732\u7cfb\u7edf\u6709\u8bed\u97f3\u8bc6\u522b\u529f\u80fd\uff08\u5176\u4ed6\u9014\u5f84\u4e86\u89e3\u9664\u5916\uff09\u3002<\/p>\n
\u6d4b\u8bd5\u4e2d\u9700\u91cd\u70b9\u786e\u8ba4\uff1a<\/p>\n
1\u3001\u7528\u6237\u662f\u5426\u77e5\u9053\u4ed6\u4eec\u53ef\u4ee5\u4e0e\u7cfb\u7edf\u5bf9\u8bdd\uff1f<\/p>\n
2\u3001\u4ed6\u4eec\u77e5\u9053\u5982\u4f55\u5f00\u59cb\u5bf9\u8bdd\u3001\u4f55\u65f6\u5f00\u59cb\u8bf4\u8bdd\u5417\uff1f<\/p>\n
2\u3001\u7528\u6237\u53ca\u7528\u4f8b\u80cc\u666f\u7814\u7a76<\/p>\n
\u5f3a\u70c8\u63a8\u8350\u65e9\u671f\u9636\u6bb5\u8fdb\u884c\u7528\u6237\u8c03\u7814\u3002<\/p>\n
\u4e0d\u8981\u91cd\u9020\u8f6e\u5b50<\/p>\n
1\u3001\u5bfb\u627e\u7c7b\u4f3c\u5f00\u53d1\u4ea7\u54c1\uff0c\u5373\u4f7f\u5b9e\u73b0\u65b9\u5f0f\u4e0d\u540c\u3002<\/p>\n
2\u3001\u901a\u8fc7\u5e02\u573a\u5df2\u6709\u4ea7\u54c1\uff0c\u4e86\u89e3\u7c7b\u4f3c\u529f\u80fd\u5982\u4f55\u8fd0\u4f5c\u4ee5\u53ca\u4ea7\u54c1\u7279\u8272\u3002<\/p>\n
3\u3001\u5982\u679c\u5b58\u5728\u7c7b\u4f3c IVR \u7cfb\u7edf\uff0c\u901a\u5e38\u4f1a\u6709\u547c\u53eb\u4e2d\u5fc3\u7684\u4eba\u5de5\u5ba2\u670d\u505a\u540e\u76fe\u3002\u53ef\u4ee5\u5750\u5728\u547c\u53eb\u4e2d\u5fc3\u63a5\u542c\u7535\u8bdd\uff0c\u4e86\u89e3\u6765\u7535\u7528\u6237\u7684\u771f\u5b9e\u60c5\u51b5\u3002<\/p>\n
4\u3001\u5bf9\u547c\u53eb\u4e2d\u5fc3\u7684\u5ba2\u670d\u505a\u8c03\u7814\uff0c\u4ece\u4ed6\u4eec\u90a3\u91cc\u4e86\u89e3\u7528\u6237\u60f3\u8981\u4ec0\u4e48\uff1f\u7528\u6237\u6700\u5927\u7684\u62b1\u6028\u662f\u4ec0\u4e48\uff1f\u4ec0\u4e48\u6837\u7684\u4fe1\u606f\u662f\u7528\u6237\u96be\u4ee5\u83b7\u53d6\u7684\u3002<\/p>\n
5\u3001\u91c7\u8bbf\u4f60\u7684\u76ee\u6807\u670d\u52a1\u4eba\u7fa4\u3002<\/p>\n
\u5982\u679c\u4f60\u6b63\u5728\u8bbe\u8ba1\u6ca1\u6709 IVR \u7ec4\u4ef6\u7684\u79fb\u52a8 App\uff0c\u4f60\u5e94\u8be5\u660e\u786e\u4f60\u7684 VUI \u7cfb\u7edf\u53ef\u4ee5\u89e3\u51b3\u4ec0\u4e48\uff1f<\/p>\n
3\u3001\u4e3a\u771f\u5b9e\u7528\u6237\u8bbe\u8ba1\u7814\u7a76\u65b9\u6848<\/p>\n
\u5c3d\u65e9\u5bf9\u771f\u5b9e\u7528\u6237\u8fdb\u884c\u6d4b\u8bd5\uff0c\u6839\u636e\u7528\u6237\u7684\u5b9e\u9645\u60c5\u51b5\u8fdb\u884c\u4f18\u5316\u8bbe\u8ba1\u3002<\/p>\n
1\u3001\u4efb\u52a1\u5b9a\u4e49<\/p>\n
\u65e0\u8bba\u662f\u505a\u65e9\u671f\u6d4b\u8bd5\u3001\u539f\u578b\u6d4b\u8bd5\uff0c\u8fd8\u662f\u5728\u6d4b\u8bd5\u7cfb\u7edf\u4e0a\u8fdb\u884c\u5168\u9762\u7684\u53ef\u7528\u6027\u6d4b\u8bd5\uff0c\u90fd\u5fc5\u987b\u4ed4\u7ec6\u5b9a\u4e49\u4f60\u8981\u6c42\u7528\u6237\u6267\u884c\u7684\u4efb\u52a1\u3002<\/p>\n
\u6d4b\u8bd5\u5185\u5bb9\uff1a\u4e3b\u8981\u96c6\u4e2d\u5728\u5bf9\u8bdd\u7684\u4e3b\u6d41\u7a0b\uff08\u5982\u5e38\u7528\u529f\u80fd\uff09\u3001\u9ad8\u98ce\u9669\u533a\u57df\u7684\u4efb\u52a1\u3001\u5b8c\u6210\u4e3b\u8981\u76ee\u7684\u7684\u4efb\u52a1\u3001\u4ee5\u53ca\u9700\u6c42\u5b9a\u4e49\u671f\u95f4\u786e\u5b9a\u7684\u8bbe\u8ba1\u6807\u51c6\u3002<\/p>\n
\u64b0\u5199\u4efb\u52a1\uff1a\u53ea\u63cf\u8ff0\u4efb\u52a1\u76ee\u6807\u5373\u53ef\uff0c\u907f\u514d\u63d0\u53ca\u76f8\u5173\u6307\u4ee4\u548c\u64cd\u4f5c\u6b65\u9aa4\u3002<\/p>\n
\u4efb\u52a1\u5185\u5bb9\uff1a\u5185\u5bb9\u7b80\u5355\u6613\u61c2\uff0c\u4e0d\u6613\u8bef\u89e3\u3002\u8bed\u6c14\u6e29\u548c\u8ba9\u53c2\u4e0e\u8005\u4fdd\u6301\u8f7b\u677e\u72b6\u6001\u3002<\/p>\n
\u4efb\u52a1\u987a\u5e8f\uff1a\u4e3a\u4e86\u907f\u514d\u6392\u5e8f\u9020\u6210\u7684\u5f71\u54cd\uff0c\u6700\u597d\u968f\u673a\u6392\u5217\u4efb\u52a1\u987a\u5e8f\u3002<\/p>\n
\u5982\u4f55\u66f4\u597d\u7684\u8fdb\u884c\u4efb\u52a1\u6d4b\u8bd5\uff1a\u62c9\u4e01\u65b9\u9635\u8bbe\u8ba1\uff0c\u6bcf\u4e00\u9879\u4efb\u52a1\u5728\u6bcf\u4e2a\u4f4d\u7f6e\u90fd\u88ab\u5b89\u6392\u4e00\u6b21\uff0c\u5e76\u4e14\u6bcf\u4e00\u9879\u4efb\u52a1\u53ef\u4ee5\u8f6e\u6b21\u7d27\u63a5\u7740\u53e6\u5916\u51e0\u9879\u4efb\u52a1\uff0c\u800c\u4e0d\u5fc5\u901a\u8fc7\u51fa\u73b0\u6240\u6709\u53ef\u80fd\u7684\u6392\u5217\u65b9\u5f0f\u6765\u8bd5\u9a8c\u3002<\/p>\n
2\u3001\u9009\u62e9\u53c2\u4e0e\u8005<\/p>\n
\u5728\u76ee\u6807\u7528\u6237\u4e2d\u62bd\u53d6\u6d4b\u8bd5\u7528\u6237\u3002\u56e0\u4e3a\u53d7\u8bd5\u8005\u79bb\u76ee\u6807\u7fa4\u4f53\u8d8a\u8fdc\uff0c\u6d4b\u8bd5\u7ed3\u679c\u8d8a\u4e0d\u53ef\u9760\u3002<\/p>\n
\u7edd\u5927\u6570\u7528\u6237\u7814\u7a76\u662f\u5b9a\u6027\u7684\uff1a\u53c2\u4e0e\u8005\u8d8a\u591a\uff0c\u6d4b\u8bd5\u6210\u672c\u8d8a\u9ad8\u3002\u4e00\u822c\u6d4b\u8bd5\u4eba\u5458\u63a7\u5236\u57285-10\u4eba\u6700\u4e3a\u5408\u7406\u3002<\/p>\n
\u7b5b\u9009\u6d4b\u8bd5\u7528\u6237\uff1a\u51c6\u5907\u4e00\u4efd\u6587\u6863\uff0c\u63cf\u8ff0\u6d4b\u8bd5\u7528\u6237\u6240\u5177\u5907\u7684\u6761\u4ef6\uff0c\u4ee5\u786e\u4fdd\u4ed6\u4eec\u7b26\u5408\u76ee\u6807\u7528\u6237\u7684\u6761\u4ef6\u3002<\/p>\n
\u5982\u4f55\u62db\u52df\u6d4b\u8bd5\u7528\u6237\uff1a<\/p>\n
2.1\u3001\u901a\u8fc7\u62db\u52df\u516c\u53f8<\/p>\n
2.2\u3001\u670b\u53cb\u548c\u5bb6\u4eba\u4f5c\u4e3a\u6d4b\u8bd5\u7528\u6237<\/p>\n
2.3\u3001\u8fdc\u7a0b\u6d4b\u8bd5\u62d3\u5c55\u62db\u52df\u8303\u56f4<\/p>\n
3\u3001\u63d0\u95ee<\/p>\n
\u6b63\u786e\u7684\u95ee\u9898\u66f4\u80fd\u68b3\u7406\u51fa\u7528\u6237\u4f53\u9a8c\u7684\u5173\u952e\u8981\u7d20\u3002<\/p>\n
\u9700\u8981\u6ce8\u610f\uff1a\u9762\u5bf9\u9762\u7684\u8bbf\u8c08\u4e2d\uff0c\u5927\u591a\u6570\u4eba\u4f1a\u8868\u73b0\u5f97\u66f4\u52a0\u53cb\u5584\uff0c\u6709\u65f6\u4f1a\u5bf9\u63d0\u4f9b\u6d88\u6781\u53cd\u9988\u72b9\u8c6b\u4e0d\u51b3\uff0c\u4e5f\u53ef\u80fd\u4f1a\u5938\u5927\u4e8b\u7269\u7684\u79ef\u6781\u9762\u3002\u6240\u4ee5\u6211\u4eec\u8981\u5b66\u4f1a\u5408\u7406\u5224\u65ad\u7528\u6237\u662f\u5426\u8bf4\u771f\u8bdd\u3002<\/p>\n
\u6d4b\u8bd5\u4e4b\u524d\uff1a\u53cb\u5584\u5f15\u5bfc\u53d7\u8bd5\u8005\uff0c\u8bf7\u4ed6\u4eec\u5e2e\u52a9\u6539\u5584\u7cfb\u7edf\u529f\u80fd\uff0c\u8868\u793a\u5e0c\u671b\u80fd\u542c\u5230\u4ed6\u4eec\u7684\u771f\u5b9e\u53cd\u9988\uff0c\u5373\u4f7f\u662f\u8d1f\u9762\u53cd\u9988\u4e5f\u4f1a\u6b23\u7136\u63a5\u53d7\u3002<\/p>\n
\u6d4b\u8bd5\u8fc7\u7a0b\u4e2d\uff1a\u907f\u514d\u8bf1\u5bfc\u7528\u6237\uff0c\u5c3d\u91cf\u8ba9\u4ed6\u4eec\u7528\u81ea\u5df1\u7684\u8bdd\u89e3\u91ca\u3002\u6211\u4eec\u9700\u8981\u505a\u7684\u5c31\u662f\u503e\u542c\u3001\u5f15\u5bfc\u3001\u6316\u6398\u7528\u6237\u7684\u5185\u5728\u60f3\u6cd5\u3002<\/p>\n
\u6d4b\u8bd5\u7ed3\u675f\u540e\uff1a\u53d7\u8bd5\u8005\u5728\u4efb\u52a1\u4e4b\u95f4\u5207\u6362\u53ef\u80fd\u4f1a\u5fd8\u8bb0\u4e00\u4e9b\u7ec6\u8282\u3002\u6240\u4ee5\u6bcf\u9879\u4efb\u52a1\u5b8c\u6210\u540e\uff0c\u8be2\u95ee\u53d7\u8bd5\u8005\u51e0\u4e2a\u95ee\u9898\uff0c\u5e76\u5728\u6574\u4e2a\u6d4b\u8bd5\u7ed3\u675f\u518d\u8bbe\u7f6e\u4e00\u7ec4\u95ee\u9898\u3002<\/p>\n
\u674e\u514b\u7279\u91cf\u8868\u7684\u51e0\u6761\u5b9e\u7528\u6307\u5bfc\u539f\u5219\uff1a<\/p>\n
1\u3001\u7528\u4e00\u822c\u73b0\u5728\u65f6\u6765\u9648\u8ff0\u6216\u63d0\u95ee\u3002<\/p>\n
2\u3001\u4e0d\u8981\u4f7f\u7528\u672c\u6765\u5c31\u662f\u4e8b\u5b9e\u7684\u9648\u8ff0\u6216\u80fd\u591f\u88ab\u7406\u89e3\u4e3a\u4e8b\u5b9e\u7684\u9648\u8ff0\u3002<\/p>\n
3\u3001\u907f\u514d\u4f7f\u7528\u53ef\u80fd\u4f1a\u6709\u6b67\u4e49\u7684\u9648\u8ff0\u3002<\/p>\n
4\u3001\u907f\u514d\u4f7f\u7528\u5927\u591a\u6570\u4eba\u90fd\u4f1a\u8d5e\u6210\u6216\u53cd\u5bf9\u7684\u9648\u8ff0\u3002<\/p>\n
5\u3001\u5c3d\u91cf\u4f7f\u79ef\u6781\u9648\u8ff0\u548c\u6d88\u6781\u9648\u8ff0\u7684\u6570\u91cf\u76f8\u5f53\u3002<\/p>\n
6\u3001\u8bed\u53e5\u5e94\u8be5\u7b80\u77ed\uff0c\u63a7\u5236\u5728 20 \u8bcd\u4ee5\u5185\u3002<\/p>\n
7\u3001\u6bcf\u53e5\u8bdd\u90fd\u5e94\u8be5\u7b26\u5408\u8bed\u6cd5\u89c4\u8303\u3002<\/p>\n
8\u3001\u907f\u514d\u4f7f\u7528\u666e\u904d\u6027\u7684\u4fee\u9970\u8bcd\uff0c\u5982\uff1a\u6240\u6709\u3001\u603b\u662f\u3001\u6ca1\u6709\u4eba\u3001\u4ece\u4e0d\uff0c\u8fd9\u4e9b\u8bcd\u7ecf\u5e38\u4f1a\u53d1\u751f\u6b67\u4e49\u3002<\/p>\n
9\u3001\u907f\u514d\u4f7f\u7528\u4e0d\u660e\u786e\u7684\u4fee\u9970\u8bcd\uff0c\u5982\uff1a\u53ea\u6709\u3001\u4ec5\u4ec5\u3001\u521a\u597d\u3001\u5f88\u591a\u3001\u5f88\u5c11\u3001\u7f55\u89c1\u7b49\u3002<\/p>\n
10\u3001\u5c3d\u91cf\u4f7f\u7528\u7b80\u5355\u53e5\uff0c\u907f\u514d\u7528\u590d\u5408\u53e5\u6216\u5e76\u5217\u53e5\u3002\u907f\u514d\u4f7f\u7528\u5305\u542b\u5047\u8bbe\u56e0\u679c\u5173\u7cfb\u7684\u8bed\u53e5\u3002<\/p>\n
11\u3001\u4f7f\u7528\u56de\u7b54\u8005\u53ef\u4ee5\u8f7b\u677e\u7406\u89e3\u7684\u8bcd\u6c47\u3002<\/p>\n
12\u3001\u907f\u514d\u4f7f\u7528\u5426\u5b9a\u8bcd\uff0c\u4f8b\u5982\uff1a\u4e0d\u3001\u65e0\u3001\u4ece\u4e0d\u7b49\u3002<\/p>\n
\u5173\u4e8e\u674e\u514b\u7279\u5f0f\u95ee\u5377\uff0c\u8fd9\u91cc\u5c31\u4e0d\u653e\u51fa\u8868\u683c\u4e86\uff0c\u53ef\u4ee5\u53bb\u767e\u5ea6\u641c\u7d22\u4e0b\u3002<\/p>\n
\u8c03\u67e5\u95ee\u5377\u5305\u542b\u4e86 App \u76847\u4e2a\u4e0d\u540c\u7eac\u5ea6\uff1a\u51c6\u786e\u6027\u3001\u6982\u5ff5\u3001\u5efa\u8bae\u63d0\u4f9b\uff08\u5185\u5bb9\uff09\u3001\u6613\u7528\u6027\u3001\u4f1a\u8bdd\u7684\u771f\u5b9e\u6027\u3001\u7528\u6237\u597d\u611f\u5ea6\u548c\u89c6\u9891\u6d41\u3002<\/p>\n
4\u3001\u5f00\u653e\u5f0f\u56de\u7b54\uff08\u53e3\u5934\u63d0\u95ee\uff09<\/p>\n
\u6211\u4eec\u9700\u8981\u6ce8\u610f\u8d1f\u9762\u7684\u9648\u8ff0\uff08\u7cfb\u7edf\u5f88\u96be\u4f7f\u7528\uff09\u901a\u5e38\u4e0e\u79ef\u6781\u7684\u9648\u8ff0\uff08\u7cfb\u7edf\u5f88\u5bb9\u6613\u4f7f\u7528\uff09\u4e00\u8d77\u4f7f\u7528\u3002\u8fd9\u6837\u505a\u53ef\u4ee5\u907f\u514d\u5f15\u8d77\u7528\u6237\u7684\u504f\u89c1\u3002<\/p>\n
\u5982\u4f55\u7edf\u4e00\u8861\u91cf\u6b63\u9762\u548c\u8d1f\u9762\u9648\u8ff0\uff1f<\/p>\n
\u5bf9\u8d1f\u9762\u9648\u8ff0\u7684\u8ba1\u5206\u65b9\u5f0f\u4e0e\u6b63\u9762\u9648\u8ff0\u76f8\u53cd\u3002\u7136\u540e\u901a\u8fc7\u8ba1\u7b97\u6bcf\u4e2a\u7c7b\u522b\u7684\u5e73\u5747\u5f97\u5206\uff0c\u5bf9\u672c\u6b21\u7279\u5b9a\u7528\u6237\u6d4b\u8bd5\u5206\u7c7b\u8fdb\u884c\u603b\u7ed3\u3002<\/p>\n
5\u3001\u91cd\u70b9\u89c2\u5bdf\u4e8b\u9879<\/p>\n
\u901a\u8fc7\u89c2\u5bdf\u7528\u6237\u6216\u89c2\u770b\u8fdc\u7a0b\u6d4b\u8bd5\u89c6\u9891\u65f6\uff0c\u9700\u8981\u6ce8\u610f\u7528\u6237\u5728 App \u524d\u505a\u4e86\u4ec0\u4e48\uff0c\u8fd8\u8981\u5173\u6ce8\u4ed6\u4eec\u7684\u9762\u90e8\u8868\u60c5\u548c\u80a2\u4f53\u8bed\u8a00\u3002<\/p>\n
\u8fdb\u884c VUI \u53ef\u7528\u6027\u6d4b\u8bd5\u65f6\u9700\u8981\u89c2\u5bdf\u7684\u4e8b\u9879\uff1a<\/p>\n
1\u3001\u7528\u6237\u662f\u5426\u77e5\u9053\u4ec0\u4e48\u65f6\u5019\u8be5\u8bf4\u8bdd\uff1f\u4ec0\u4e48\u65f6\u5019\u4e0d\u8be5\u8bf4\u8bdd\uff1f<\/p>\n
2\u3001\u5047\u5982\u4f60\u6b63\u5728\u505a\u65e9\u671f\u6d4b\u8bd5\uff0c\u5728\u8bed\u97f3\u8bc6\u522b\u529f\u80fd\u5c31\u7eea\u4e4b\u524d\uff0c\u4ed6\u4eec\u4f1a\u8bf4\u4ec0\u4e48\uff1f\u7cfb\u7edf\u5982\u4f55\u6355\u6349\u73b0\u5b9e\u8bed\u97f3\uff1f<\/p>\n
3\u3001\u4ed6\u4eec\u5728\u54ea\u91cc\u4f1a\u611f\u5230\u56f0\u60d1\u548c\u72b9\u8c6b\uff1f<\/p>\n
4\u3001\u4efb\u52a1\u6d4b\u8bd5\u671f\u95f4\uff0c\u7528\u6237\u9700\u8981\u591a\u957f\u65f6\u95f4\u624d\u80fd\u5b8c\u6210\u6d4b\u8bd5\u4efb\u52a1\uff1f<\/p>\n
\u9762\u5bf9\u7528\u6237\u7684\u63d0\u95ee\uff0c\u6211\u4eec\u4e0d\u5e94\u8be5\u76f4\u63a5\u56de\u7b54\uff0c\u800c\u5e94\u9f13\u52b1\u4ed6\u4eec\u591a\u5c1d\u8bd5\u72ec\u7acb\u64cd\u4f5c\uff0c\u5f53\u7528\u6237\u51fa\u73b0\u5d29\u6e83\u6216\u6cae\u4e27\u65f6\uff0c\u8fd9\u65f6\u8be5\u7ed9\u4e88\u5e2e\u52a9\u3002<\/p>\n
4\u3001\u65e9\u671f\u6d4b\u8bd5<\/p>\n
\u6982\u5ff5\u6d4b\u8bd5\u8d8a\u65e9\u8d8a\u597d\uff0c\u9664\u4e86\u6d4b\u8bd5\u79fb\u52a8\u8bbe\u5907\u7684\u4f20\u7edf\u65b9\u6cd5\uff0c\u8fd8\u9700\u8981\u638c\u63e1\u5176\u4ed6\u4e00\u4e9b\u4f4e\u4fdd\u771f\u6d4b\u8bd5\u65b9\u6cd5\u3002<\/p>\n
1\u3001\u793a\u4f8b\u5bf9\u8bdd<\/p>\n
VUI \u65e9\u671f\u6d4b\u8bd5\u5de5\u4f5c\u7684\u7b2c\u4e00\u6b65\u5c31\u662f\u521b\u5efa\u793a\u4f8b\u5bf9\u8bdd\u3002<\/p>\n
\u793a\u4f8b\u5bf9\u8bdd\uff1a\u7cfb\u7edf\u548c\u7528\u6237\u4e4b\u95f4\u7684\u5bf9\u8bdd\uff0c\u4e0d\u9700\u8981\u5f88\u8be6\u7ec6\uff0c\u53ea\u9700\u8981\u5c55\u793a\u6700\u5e38\u7528\u7684\u4f1a\u8bdd\u8def\u5f84\u3001\u4ee5\u53ca\u4e00\u4e9b\u4e0d\u5e38\u7528\u4f46\u975e\u5e38\u91cd\u8981\u4f1a\u8bdd\u8def\u5f84\uff0c\u5982\u9519\u8bef\u6821\u6b63\u7b49\u3002<\/p>\n
\u5728\u7f16\u5199\u5b8c\u793a\u4f8b\u5bf9\u8bdd\u540e\uff0c\u8fdb\u884c\u6a21\u62df\u6717\u8bfb\u6d4b\u8bd5\uff0c\u8fd9\u4e9b\u5bf9\u8bdd\u542c\u8d77\u6765\u5982\u4f55\uff1f\u6709\u91cd\u590d\u5417\uff1f\u662f\u5426\u611f\u89c9\u5446\u677f\uff1f<\/p>\n
\u4e0e\u5f00\u53d1\u4eba\u5458\u8ba8\u8bba\u8bbe\u8ba1\u4e2d\u590d\u6742\u529f\u80fd\uff08\u4f8b\u5982\uff1a\u5904\u7406\u4ee3\u8bcd\u6216\u5f15\u7528\u7528\u6237\u5148\u524d\u7684\u8868\u8ff0\uff09\uff0c\u4f46\u9700\u8981\u5f97\u5230\u5f00\u53d1\u4eba\u5458\u7684\u8ba4\u53ef\uff0c\u800c\u4e0d\u662f\u5f00\u53d1\u540e\u671f\u518d\u7ed9\u4ed6\u4eec\u201c\u60ca\u559c\u201d\u3002<\/p>\n
2\u3001\u539f\u578b<\/p>\n
\u521b\u5efa\u539f\u578b\u662f\u65e9\u671f\u9636\u6bb5\u6d4b\u8bd5 App \u7684\u5916\u89c2\u548c\u611f\u89c9\u7684\u597d\u597d\u65b9\u6cd5\uff0c\u662f\u83b7\u53d6\u7528\u6237\u5bf9\u865a\u62df\u89d2\u8272\u53cd\u9988\u7684\u826f\u597d\u5f00\u7aef\u3002<\/p>\n
3\u3001\u7eff\u91ce\u4ed9\u8e2a\u6d4b\u8bd5\u6cd5<\/p>\n
WOz \uff08\u7eff\u91ce\u4ed9\u8e2a\uff09\u6d4b\u8bd5\u662f\u5728\u7cfb\u7edf\u8bbe\u8ba1\u65e9\u671f\u5b8c\u6210\u7684\uff0c\u4f1a\u7528\u5728\u88ab\u6d4b\u5bf9\u8c61\u5b9e\u9645\u8fd8\u672a\u5b8c\u5de5\u7684\u65f6\u5019\u3002<\/p>\n
WOz \u6d4b\u8bd5\uff1a\u8bed\u97f3\u7cfb\u7edf\u8bbe\u8ba1\u8fc7\u7a0b\u521b\u9020\u6027\u7684\u4e00\u90e8\u5206\uff0c\u800c\u4e0d\u662f\u7528\u6765\u6821\u51c6\u5373\u5c06\u5b8c\u6210\u5f00\u653e\u7ed9\u7528\u6237\u4f7f\u7528\u7684\u6a21\u578b\u3002<\/p>\n
\u8fdb\u884c WOz \u6d4b\u8bd5\u7684\u6761\u4ef6\uff1a\u9700\u8981\u201c\u5deb\u5e08\u201d\u548c\u52a9\u7406\uff0c\u5deb\u5e08\uff1a\u4e13\u6ce8\u4e8e\u76d1\u542c\u8046\u542c\u7528\u6237\u7684\u8bdd\u8bed\u548c\u8868\u60c5\u5e76\u5f00\u542f\u4e0b\u4e00\u6b65\u64cd\u4f5c\u3002\u6240\u4ee5\u8fd9\u4e2a\u4eba\u4e0d\u80fd\u540c\u65f6\u8d1f\u8d23\u8bbf\u8c08\u548c\u8bb0\u5f55\u3002<\/p>\n
\u79fb\u52a8\u7aef App \u9002\u7528\u7684\u51e0\u79cd\u7528\u6237\u6d4b\u8bd5\u65b9\u6848\uff1a<\/p>\n
4\u3001\u6587\u5b57\u77ed\u4fe1\u6cd5<\/p>\n
\u6d4b\u8bd5\u524d\u544a\u8bc9\u7528\u6237\u5bf9\u7740\u4f60\u7684\u673a\u5668\u4eba\u53d1\u77ed\u4fe1\uff0c\u8fdb\u884c\u4f1a\u8bdd\u6d4b\u8bd5\uff08\u5176\u5b9e\u90a3\u4e2a\u673a\u5668\u4eba\u5c31\u662f\u4f60\uff09\u3002<\/p>\n
5\u3001\u4e13\u6ce8\u4e8e\u7b80\u77ed\u7684\u4efb\u52a1<\/p>\n
\u67d0\u4e9b\u60c5\u51b5\u4e0b\uff0c\u4f60\u53ea\u60f3\u4e86\u89e3\u7528\u6237\u5728\u7279\u5b9a\u60c5\u51b5\u4e0b\u4f1a\u8bf4\u4ec0\u4e48\u3002\u8fd9\u4e2a\u6d4b\u8bd5\u4e0d\u9700\u8981\u8bed\u97f3\u8bc6\u522b\u529f\u80fd\uff0c\u53ea\u9700\u8981\u4e00\u4e2a\u6a21\u62df\u5c4f\u5e55\u753b\u9762\u548c\u76f8\u5e94\u63d0\u793a\u5c31\u8db3\u591f\u4e86\u3002<\/p>\n
6\u3001\u6301\u7eed\u7ed9\u51fa\u201c\u9519\u8bef\u8f93\u51fa\u201d<\/p>\n
\u5728\u5bf9\u8bdd\u4e2d\u6839\u636e\u7528\u6237\u7684\u56de\u590d\uff0c\u52a0\u5165\u540e\u9000\u884c\u4e3a\u91cd\u590d\u8be2\u95ee\u4e0a\u4e00\u6bb5\u95ee\u9898\uff0c\u5e76\u63d0\u4f9b\u76f8\u5e94\u7684 GUI \u9009\u9879\u3002<\/p>\n
7\u3001\u5148\u6d4b\u8bd5 GUI\uff08\u5c3d\u7ba1 VUI \u5c1a\u672a\u5b8c\u6210\uff09<\/p>\n
\u521b\u5efa\u4e00\u4e2a\u7b80\u5355\u53ef\u7528\u7684\u539f\u578b\uff0c\u7528\u6237\u80fd\u591f\u5728\u539f\u578b\u4e0a\u6ed1\u52a8\u9875\u9762\u3001\u6309\u4e0b\u6309\u94ae\u3001\u64cd\u4f5c\u90e8\u5206\u529f\u80fd\u7b49\u3002<\/p>\n
8\u3001WOz \u6d4b\u8bd5\u4e0e\u53ef\u7528\u6027\u6d4b\u8bd5\u7684\u533a\u522b<\/p>\n
WOz \u6d4b\u8bd5\u7684\u4f18\u70b9\uff1a\u4e0d\u4ec5\u80fd\u591f\u6d4b\u8bd5\u65e9\u671f\u539f\u578b\uff0c\u5728\u5f00\u53d1\u524d\u671f\u4fee\u6539\u7cfb\u7edf\u8bbe\u8ba1\u4f1a\u6bd4\u5f00\u53d1\u4e2d\u518d\u4fee\u6539\u6210\u672c\u4f4e\u5f88\u591a\u3002<\/p>\n
\u5728\u6d4b\u8bd5 VUI \u8fc7\u7a0b\u4e2d\uff0cWOz \u6d4b\u8bd5\u548c\u53ef\u7528\u6027\u6d4b\u8bd5\u4e4b\u95f4\u6700\u4e3b\u8981\u7684\u533a\u522b\u5c31\u662f\u8bc6\u522b\u7cbe\u5ea6\u3002<\/p>\n
GUI \u8fdb\u884c WOz \u6d4b\u8bd5\u65f6\uff1a\u7528\u6237\u7684\u52a8\u6001\u64cd\u4f5c\u4e00\u6e05\u4e8c\u695a\uff0c\u4e0d\u4f1a\u4ea7\u751f\u6b67\u4e49\u3002<\/p>\n
VUI \u548c\u81ea\u7136\u8bed\u8a00\u4ea4\u4e92\u8fdb\u884c WOz \u6d4b\u8bd5\u65f6\uff1a\u201c\u5deb\u5e08\u201d\u5fc5\u987b\u505a\u4e00\u4e9b\u5b9e\u65f6\u52a8\u6001\u7684\u89e3\u8bfb\uff0c\u5e76\u5224\u65ad\u8fd9\u53e5\u8bdd\u5728\u771f\u5b9e\u7684\u8bed\u97f3\u8bc6\u522b\u5f15\u64ce\u4e0b\u80fd\u5426\u8bc6\u522b\u3002\u201c\u5deb\u5e08\u201d\u9700\u8981\u5bf9\u7528\u6237\u7684\u4f1a\u8bdd\u4f5c\u51fa\u5224\u65ad\uff0c\u4e86\u89e3\u7528\u6237\u771f\u6b63\u542b\u4e49\u4ee5\u53ca VUI \u662f\u5426\u80fd\u591f\u5904\u7406\u3002<\/p>\n
5\u3001\u53ef\u7528\u6027\u6d4b\u8bd5<\/p>\n
\u53ef\u7528\u6027\u6d4b\u8bd5\u662f\u6307 App \u5df2\u7ecf\u8fdb\u5165\u53ef\u8fd0\u884c\u7684\u9636\u6bb5\uff0c\u6b64\u65f6\u7cfb\u7edf\u5df2\u7ecf\u5177\u5907\u6240\u6709\u5f85\u6d4b\u8bd5\u7684\u529f\u80fd\uff0c\u4e14\u5b83\u4eec\u90fd\u53ef\u4ee5\u6b63\u5e38\u8fd0\u884c\u3002<\/p>\n
\u53ef\u7528\u6027\u6d4b\u8bd5\u4e00\u822c\u4e0d\u9488\u5bf9\u8bc6\u522b\u7684\u51c6\u786e\u6027\u8fdb\u884c\u6d4b\u8bd5\uff0c\u5b83\u7684\u76ee\u7684\u662f\u6d4b\u8bd5\u5de5\u4f5c\u6d41\u7a0b\u548c\u6613\u7528\u6027\u3002\u4f46\u8bc6\u522b\u95ee\u9898\u53ef\u80fd\u4f1a\u963b\u788d\u7528\u6237\u5b8c\u6210\u4efb\u52a1\uff0c\u6240\u4ee5\u8bc6\u522b\u95ee\u9898\u4ecd\u662f\u4e00\u9879\u5f88\u91cd\u8981\u7684\u529f\u8bfe\u3002<\/p>\n
1\u3001\u8fdc\u7a0b\u6d4b\u8bd5<\/p>\n
\u8fdc\u7a0b\u6d4b\u8bd5\u7684\u51e0\u4e2a\u4f18\u70b9\uff1a<\/p>\n
1.1\u3001\u66f4\u5bb9\u6613\u627e\u5230\u7b26\u5408\u7279\u5f81\u7684\u6d4b\u8bd5\u7528\u6237\uff0c\u56e0\u4e3a\u9009\u62e9\u8303\u56f4\u4e0d\u5fc5\u5c40\u9650\u5728\u672c\u5730\u3002<\/p>\n
1.2\u3001\u4e00\u822c\u6765\u8bf4\u6210\u672c\u66f4\u4f4e\uff0c\u56e0\u4e3a\u4f60\u4e0d\u5fc5\u652f\u4ed8\u6d4b\u8bd5\u7528\u6237\u5230\u4f60\u6240\u5728\u5730\u7684\u8def\u8d39\u3002<\/p>\n
1.3\u3001\u5728\u81ea\u7136\u72b6\u6001\u4e0b\u8fdb\u884c\u6d4b\u8bd5\uff0c\u66f4\u8d34\u8fd1\u771f\u5b9e\u60c5\u666f\u3002<\/p>\n
1.4\u3001\u51cf\u8f7b\u7528\u6237\u4e0d\u81ea\u5728\u7684\u611f\u89c9\uff0c\u53c2\u4e0e\u6d4b\u8bd5\u65f6\u6ca1\u6709\u4eba\u76ef\u7740\u4ed6\u4eec\u3002<\/p>\n
1.5\u3001\u6709\u6ca1\u6709\u6d4b\u8bd5\u4e3b\u6301\u90fd\u53ef\u4ee5\uff0c\u4f60\u4e0d\u5728\u573a\u6d4b\u8bd5\u4ecd\u53ef\u4ee5\u8fdb\u884c\u3002<\/p>\n
2\u3001\u6709\u4eba\u4e3b\u6301\u6d4b\u8bd5\u4e0e\u65e0\u4eba\u4e3b\u6301\u6d4b\u8bd5<\/p>\n
\u6211\u4eec\u53ef\u4ee5\u901a\u8fc7\u89c6\u9891\u4f1a\u8bae\u6216\u7535\u8bdd\u6765\u8fdc\u7a0b\u89c2\u5bdf\u548c\u8bbf\u8c08\u53d7\u8bd5\u8005\u3002<\/p>\n
\u6709\u4e3b\u6301\u4eba\uff1a\u53ef\u4ee5\u89c2\u5bdf\u53d7\u8bd5\u8005\u7684\u8fc7\u7a0b\uff0c\u5e76\u6839\u636e\u5f53\u524d\u884c\u4e3a\u8fdb\u884c\u63d0\u95ee\uff0c\u4e3b\u52a8\u63a2\u7a76\u66f4\u591a\u7684\u7ec6\u8282\u3002<\/p>\n
\u65e0\u4e3b\u6301\u4eba\uff1a\u6d4b\u8bd5\u7528\u6237\u53ef\u4ee5\u81ea\u7531\u7684\u9009\u62e9\u5408\u9002\u65f6\u95f4\u6765\u6267\u884c\u4efb\u52a1\u3002<\/p>\n
3\u3001\u5f55\u50cf<\/p>\n
\u5982\u679c\u5728\u8fdc\u7a0b\u6d4b\u8bd5\u4e2d\uff0c\u4f60\u65e0\u6cd5\u4eb2\u4e34\u73b0\u573a\uff0c\u53c8\u60f3\u8bb0\u5f55\u7528\u6237\u53c2\u4e0e\u7684\u60c5\u5f62\uff0c\u53ef\u4ee5\u901a\u8fc7\u5f55\u50cf\u6765\u8bb0\u5f55\u3002<\/p>\n
\u4f18\u70b9\uff1a\u80fd\u591f\u4e86\u89e3\u5230\u7528\u6237\u5bf9 App \u8bf4\u4e86\u4e9b\u4ec0\u4e48\uff0c\u4ee5\u53ca\u89c2\u5bdf\u5230\u4ed6\u4eec\u5f53\u524d\u9875\u9762\u7684\u53cd\u5e94\u3002<\/p>\n
\u7f3a\u70b9\uff1a\u589e\u52a0\u6210\u672c\u3001\u9650\u5236\u6d4b\u8bd5\u7528\u6237\u8303\u56f4\u3001\u65e0\u6cd5\u5b9e\u65f6\u8ddf\u8fdb\u53c2\u4e0e\u8005\u7684\u53cd\u5e94\u3002<\/p>\n
4\u3001\u8fdc\u7a0b\u6d4b\u8bd5\u670d\u52a1<\/p>\n
\u4e00\u79cd\u8fdc\u7a0b\u7528\u6237\u6d4b\u8bd5\u7684\u65b9\u6cd5\uff1a\u901a\u8fc7\u8bf8\u5982 Amazon \u7684 Mechanical Turk \u7b49\u5728\u7ebf\u670d\u52a1\u6765\u627e\u5230\u6d4b\u8bd5\u7528\u6237\u3002\u613f\u610f\u63a5\u53d7\u6d4b\u8bd5\u7684\u4eba\u53ef\u4ee5\u81ea\u884c\u6ce8\u518c Mechanical Turk\uff0c\u201c\u6c42\u52a9\u8005\u201d\u521b\u5efa\u53ef\u901a\u8fc7\u7f51\u9875\u5728\u7ebf\u5b8c\u6210\u7684\u4efb\u52a1\u3002\u53d7\u8bd5\u8005\u53ef\u4ee5\u9009\u62e9\u4ed6\u4eec\u60f3\u505a\u7684\u4efb\u52a1\uff0c\u5e76\u5f97\u5230\u4e00\u5b9a\u62a5\u916c\u3002<\/p>\n
\u8fdc\u7a0b\u6d4b\u8bd5\u670d\u52a1\u7684\u4f18\u70b9\uff1a<\/p>\n
4.1\u3001\u6210\u672c\u76f8\u5bf9\u66f4\u4f4e\u3002<\/p>\n
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5\u3001\u5b9e\u9a8c\u5ba4\u6d4b\u8bd5<\/p>\n
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